Solution 1 – Disable sound exclusive mode for some apps
Some applications, like Steam for example, may take the exclusive control over your playback device, which means that they will mute all other apps and programs that are not in focus. And that won’t do anything to your Groove Music app, but it will mute it, when it’s minimized. So, try to disable sound exclusive mode, and after that, check if you’re able to play music when the Groove app is minimized. Here’s how to disable sound exclusive mode: Now, minimize your Groove music app, and check if the sound plays.
Solution 2 – Include Groove Music into battery saving settings
If you’re using Windows 10 on a laptop, its default battery saving feature will turn off some unused apps that run in the background. To prevent that, you should include the desired app, in our case Groove Music, into “Allowed apps” section, and the battery saver won’t turn them off when they’re on idle. Here’s exactly what you need to do: That’s all, I hope this post helped you to solve the Groove Music problem. If you have any other Windows 10-related issues you can check for the solution in our Windows 10 Fix section. Read Also: Fix: Laptop Won’t Restart After Windows 10 Upgrade
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