In this article, we look into some troubleshooting methods that can be used to fix the issue.

How do I fix error code 0x803F8001 ‘Do you own this game’ on Xbox?

Solution 1 – Power cycle your Xbox

Hopefully, this will resolve the 0x803f8001 error. If it doesn’t, move on to the next solution.

Solution 2 – Check the Xbox Live status

Sometimes the reason behind the error could be in the Xbox services. Perform a quick Xbox Live status check so as to see if all the services are up and running. To check the Xbox live status, click on the following link: https://support.xbox.com/en-US/xbox-live-status Ideally, all the services should have a Tick mark and “Normal” written next to them.

Solution 3 – Hard Reset your Xbox

If both of the previous solutions failed to resolve your issue, you should try hard resetting your Xbox. Hard resetting your console will restore its settings back to the factory default. This method will resolve error code 0x803f8001. Note: Before you proceed on to do a hard reset of your Xbox, make sure you are connected to Xbox Live so that all of your data and settings are synced to it. If any of your dates haven’t been synced and you proceed on with the reset anyway, you will lose it. To hard reset your Xbox, follow these steps:

SPONSORED This will almost certainly resolve your issue.

READ ALSO: How to fix Xbox One fuzzy screen issues

How to fix error code 0x803F8001 on Windows?

With some users, error code 0x803F8001 also appears when using the Windows Store in their computer. There are two solutions to this problem:

Solution 1 – Clean the Windows Store cache

Once the system confirms that the cache has been cleared, restart your PC. Hopefully, this will resolve your issue. If error code 0x803f8001 persists, move on to the next solution.

Solution 2 – Try Reinstalling the game/app

Before reinstalling the app, you can try and resolve the problem by clearing the cache from the app firstly. Stored cache might lead to issues and errors alike, so we need you to clear the app’s cache. Here’s how to do it in Windows 10: Uninstalling the application/game that is throwing the error, and then reinstalling it can help resolve the issue. Follow these steps:   With that said, we can conclude this article. In case you have any additional questions or suggestions, feel free to tell us in the comments section below. Also, if you’re bothered by the error for an extended period of time, consider sending a report ticket to Microsoft. RELATED STORIES YOU NEED TO CHECK OUT:

Here’s how to fix frequent Xbox One S errors Fix: “Your network is behind a port-restricted NAT” Xbox One Xbox One Game Gifting feature coming to the Xbox One Store soon

Name * Email * Commenting as . Not you? Save information for future comments
Comment

Δ